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NordiCare®

Novo Nordisk is committed to doing our best for patients and their families throughout therapy. Free support services like NordiCare® are one example of this commitment.

The moment your doctor tells our experienced team that he has prescribed Norditropin®, we assign a dedicated Case Manager as your "personal assistant" for insurance related matters during your full time on treatment.

Even before you begin treatment, your Case Manager is there to help with the initial insurance authorization. And they will continue to help with things like reauthorization and any changes with your insurance, treatment questions—even education—just to name a few.

If you have any questions that pop up, your Case Manager is there for:

  • Insurance coverage
  • Approvals or reimbursement
  • Paying for Norditropin®
  • Device training
  • Your pharmacy
  • Getting your medication

You can reach your Case Manager anytime between 8 AM until 8 PM EST by calling NordiCare® at
1-888-NOVO-444 (1-888-668-6444).

Getting You Started

When your doctor decides to put your child on Norditropin®, they should register them with NordiCare® or you can call NordiCare® directly. Afterwards you will receive a Welcome Packet with a place to store your important documents and record important numbers as well as some forms to sign so we can help you get started.

Once your child is ready to start using Norditropin® and is registered with NordiCare®, they will receive a free Starter Kit which includes items such as:*

  • A backpack
  • A hard carrying case for their Norditropin® device
  • A cooler bag for transporting pens when they are required to be refrigerated
  • A DVD that shows how to inject using the Norditropin® device
  • Step-by-step written instructions on using the Norditropin® device
  • Instructions on where to give injections and how to dispose of needles
  • A postage-paid postcard to get a free gift
  • And more!

*Specific items may vary

One-on-One Training

Even though Norditropin® pens are easy to learn and you may have received training in your doctor's office, your doctor may request additional training. NordiCare® can help by arranging a nurse to come straight to your home to teach you or your child how to inject Norditropin® at a day and time that is best for your family. If you have experience with growth hormone therapy before, the NordiCare® nurse could even do the training over the Internet or by telephone, if your doctor is ok with it.

Pharmacist on Call

If you ever have questions about Norditropin® and you can't get hold of your doctor, you can always talk with one of the pharmacists at NordiCare®. They are available 24 hours a day, 7 days a week. Just call
1-888-NOVO-444 (1-888-668-6444).

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Important Safety Information Jump Link

Indications and Usage

Norditropin® (somatropin [rDNA origin] injection) is used to treat: children who have growth failure because of low or no growth hormone; children who are short (in stature) and who have Noonan syndrome or Turner syndrome; children who are short (in stature) because they were born small (small for gestational age-SGA) and have not caught-up in growth by age 2 to 4 years; and adults who do not make enough growth hormone.

Important Safety Information

Do not use Norditropin® if: you have a critical illness caused by certain types of heart or stomach surgery, trauma or breathing (respiratory) problems; you are a child with Prader-Willi syndrome who is severely obese or has breathing problems including sleep apnea; you have cancer or other tumors; your healthcare provider tells you that you have certain types of eye problems caused by diabetes; you are a child with closed bone growth plates (epiphyses) or you are allergic to any of the ingredients in the medicine.

Before you take Norditropin®, tell your healthcare provider if you: have diabetes; had cancer or any tumor; have any other medical condition; are pregnant or plan to become pregnant; are breast-feeding or plan to breast-feed.

Norditropin® can cause serious side effects, including: high risk of death in people who have critical illnesses because of heart or stomach surgery, trauma or serious breathing (respiratory) problems; high risk of death in children with Prader-Willi syndrome who are severely obese or have breathing problems including sleep apnea; return of tumor or cancerous growths; high blood sugar (hyperglycemia); increase in pressure in the skull (intracranial hypertension); swollen hands and feet due to fluid retention; decrease in thyroid hormone levels; hip and knee pain or a limp in children (slipped capital femoral epiphysis); worsening of pre-existing curvature of the spine (scoliosis); middle ear infection, hearing problems or ear problems in patients with Turner syndrome.

Patients with Noonan syndrome and Turner syndrome should be closely monitored by their doctors as they are more likely to have congenital heart disease.

The most common side effects of Norditropin® include: headaches, muscle pain, joint stiffness, high blood sugar (hyperglycemia), sugar in your urine (glucosuria), swollen hands and feet due to fluid retention, and redness and itching in the area you inject. If you have headaches, eye problems, nausea or vomiting (these may be symptoms of raised pressure in the brain), contact your healthcare provider right away.

Norditropin® may affect how other medicines work, and other medicines may affect how Norditropin® works so be sure to tell your healthcare provider about all the medicines you take including prescription and non-prescription medicines, vitamins, and herbal supplements.

Especially tell your healthcare provider if you take: glucocorticoid medication, thyroid hormone, insulin or other medicine for diabetes, medicines that are metabolized by the liver (e.g., corticosteroids, sex steroids, anticonvulsants, cyclosporine), or oral estrogen replacement medicine.

For more information, please click here for complete Norditropin® Prescribing Information.

Norditropin® is a prescription medication.

Novo Nordisk provides patient assistance for those who qualify. Please call 1-866-310-7549 to learn more about Novo Nordisk assistance programs.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088

Talk to your healthcare provider and find out if Norditropin® is right for you or your child.

Norditropin®, FlexPro® and Norditropin NordiFlex® are registered trademarks of Novo Nordisk Health Care AG. NovoFine® and Novo Nordisk® are registered trademarks and Growth Track Wizard™ is a trademark of Novo Nordisk A/S.
Novo Nordisk Inc., 100 College Road West, Princeton, New Jersey 08540 U.S.A.
© 2012 Novo Nordisk    0212-00007508-1    August 2012